The Facility HRO Nurse Champion reports to the Chief of Quality, Safety, and Value Services. Under QSV, the Facility HRO Nurse Champion promotes accountability, safety, and quality. Developing High Reliability programs in collaboration with the QSV, ELT, and other HRO champions, then spreading these initiatives across the Durham VA Health Care System to include both the Medical Center in Durham and the outpatient facilities in Durham, Raleigh, Clayton, Greenville, and Morehead City. Responsibilities include: 1. Assess DVAHCS culture and develop a strategic transformational change plan to incorporate HRO culture into the fabric of the organization. 2. Collaborate with the Executive Leadership Team, QSV, System Redesign, Education, and all Service Chiefs to Plan and implement a sustainable National HRO training program, meeting the standards by incorporating TMS modules, Baseline HRO training, and Clinical Team Training. 3. Provides expert leadership and facilitation throughout the Durham HCS to develop strong clinical and nonclinical HRO practices and principles. 4. Primary responsibility to report to the Executive Leadership team and key stakeholders the National HRO plans and initiatives, metrics, and expectations, and prioritize using the HRO toolkit. 5. Collaborate and develop with Public Affairs, SharePoint Design, Nursing, and Education a communication stream. 6. Analyze data from OIG, TJC, National, VISN 6, and HCS safety, patient experience, and All Employee Survey data to identify obstacles, deficiencies, and area's for improvement 7. Identify and guide through regulatory compliance using data related to policy, procedure, and in collaboration with the appropriate stakeholders make improvements. 8. Promote DVAHCS 'It's all about the Veteran' value by Combining Veteran Experience and patient-centered design to evaluate process change. 9. Collaborate with VISN 6 HRO to implement VISN projects and ensures timely submission of HRO responses to all assigned inquires. 10. Membership and participation on VISN and local committees as assigned and needed. 11. Maintains the security of sensitive and confidential information that can provide a measure of clinical practice patterns as a metric for improvements. Work Schedule: Monday through Friday; 7:30a.m.- 4:00p.m. Telework: Available; at the discretion of the Service Chief or equivalent Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.