The Registered Nurse Referral Coordinator guides veterans thought their available health care options. Including Specialty and Community Care. Medical Support Assistants, Nurses and Providers will provide you with information to help you make a well informed health care decisions. Our goal is to provide you with timely access to the care through VA clinics. When that is not possible, connecting you with care in the community if you are eligible to receive care in the community 1. Ensures that nursing processes that support exemplary nursing care are maintained, to include: 1.1 Functioning in a programmatic or service level role that impacts client care, organizational processes and/or systems to improve organizational outcomes. 1.2 Promoting an environment that encourages all nursing staff to identify areas to continually improve resident/patient centric care and services. 1.3 Makes decisions based on professional standards and scope of practice (i.e. Nurse Practice Act/ ANA standards). 1.4 Keeps current with changes in VA goals, performance measures, objectives and initiatives. 1.5 Develops appropriate practice changes to meet the VA goals, performance measures,objectives and initiatives. 1.6 Provides leadership in identifying & addressing ethical issues that impact clients and staff,including initiating and participating in ethics consultations. 1.7 Serves as an advocate and resource in resolving legal/ethical issues such as advanced directives and the protection of patient/family rights. 1.8 Manages program resources (financial, human, material, or informational) to facilitate safe, effective and efficient care. 1.9 Analyzes and evaluates options available and selects a course of action which will result in the most favorable patient or organizational outcome. 1.10 Maintains professional boundaries (i.e., staff-patient, staff-family, and/or staff-staff). 1.11 Serves as a role model to promote professional boundaries among co-workers. 1.12 Promotes assisting others in the application of confidentiality standards (i.e. HIPPA and VA Cyber Security and Privacy policies). 1.13Demonstrates awareness of professional ethical codes and of policies regarding ethical issues, serves as resource to families, and others when ethical issues arise. 2. Uses advanced clinical knowledge/judgment to promote staff involvement in planning, decision ­making, and evaluating outcomes. 3. Functions as an expert in clinical practice and/or areas related to the assigned roles and responsibilities. 4. Systematically evaluates current practice and formulates outcomes for groups of patients and/or organizational processes within area of expertise. 5. Guides, develops, and supports staff from a leadership perspective. 6. Uses professional standards of care, scientific evidence, and practice to evaluate programs/service activities. 7. Demonstrates grade-appropriate and consistent critical thinking skills. 7.1. The nurse can recognize the patient has a problem. 7.2. The nurse can manage the problem safely and effectively, recognizing his/her scope of practice. 7.3. - The nurse has a relative sense of urgency. 7.4. The nurse takes the right action for the right reason (del Bueno). 7 .5 The nurse responds and intervenes appropriately to emergency situations. 8. Adheres to the established policies, standards of care and standards of practice.9. Practices within "Scope of Practice" based upon state licensure. Work Schedule: Mon-Fri 7:30-4:00 Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.