Monitors performance of the staff and reportâ™s findings to the nurse manager or takes corrective action for improvement as appropriate.
Demonstrates familiarity with the performance improvement model of the organization. Support performance improvement activities on the unit through problem identification, assessment, data gathering, change implementation, and evaluation of outcomes.
Is supportive of Process Improvement Initiatives by sponsoring and/or participating in the activities. Ensures that practice changes, as a result of performance improvement activities, are implemented. Supports quality standards and initiatives set by the department.
Utilizes critical thinking skills in the performance of their duties. Supports the planning, organizing, and leading of the unit through application of critical thinking skills. Utilizes data driven decision making, incorporating evidence into the decision process.
Demonstrates an understanding of the technology utilized on the unit. Appropriately integrates technology into the day-to-day care of the patient and leverage technology to improve patient care outcomes
What Will You Need:
EDUCATION AND EXPERIENCE REQUIRED:
Experience as a Registered Nurse OR
Bachelorâ™s Degree in Social Work (BSW)
EDUCATION AND EXPERIENCE PREFERRED:
If RN, Bachelorâ™s degree of Nursing
Masterâ™s degree in Social Work MSW
Experience in acute care hospital discharge planning
LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED:
If RN, Current and valid Florida or Multi-State Department of Health Nursing License
LICENSURE, CERTIFICATION, OR REGISTRATION PREFERRED:
Accredited Care Manager (ACM)
The Care Manager Lead (CML) is a care management professional who supports the Care Management Operations Manager and/or Senior Manager in overall operations of the Care Management staff. Exhibits critical-thinking skills, creativity, and manages resources to achieve quality performance, positive employee relations and compliance with hospital guidelines. The CML staffs, trains, mentors and facilitates workflow processes within the care management team in the delivery of services to our patient population. The CML ensures quality care is delivered to our patients and effective stewardship of scarce resources. Supports change activities and works to ensure implementation of change that may occur. In the absence of the Operations Manager and Senior Manager, escalates all issues up to their immediate supervisor. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.